Quick Fix

We get from time to time clients coming back with small issues or “quick fixes”.

We’re sure you can appreciate that we can’t stop in our tracks on a paying project to help nor can we work for free to help you.

As you can imagine there really is no such thing as a quick fix. It takes a bit of time to investigate. the call, email(s) and looking into it.

We charge a minimum of £65+VAT to investigate and troubleshoot and PERHAPS fix a problem.

We also reserve the right to quote you for more time if the “quick fix” is actually a block of substantial work.

We will not do any work without clearing it with you of course